I was expecting the phone guy between 1 and 3 this afternoon. At 10 til 3, the guy still hadn't shown up. I called Charter, and asked if there was a delay. The guy on the phone looked on his computer, and said the technician had marked my order completed.
I told him I had been here all afternoon, with my door open, and he never showed up. The guy said he would call the technician and see what was going on, and call me back. HELLO! My whole issue is that I can not receive incoming calls. I tell him this, and he tells me he'll just put me on hold.
Five minutes later he comes back and says the guy says he knocked on the CLOSED door, and left a tag on the handle. He asked if I lived in a gray duplex. I said yes, then told him to hold on while I went to see if maybe the guy went next door.
The guy on the phone tells me to hold on again. Another five minutes and he comes back, saying the technician admitted that he wasn't sure he was at the right place, so they would sent someone else out before 5. He told me that they usually don't send someone else the same day, but because the technician admitted fault, they would.
Well, wasn't that nice of them.
The other technician shows up, and after almost an hour discovers what the problem was. The cordless phone in my bedroom is plugged into a jack that was at the head of my bed. (well, to me it's the foot because I sleep upside down on the bed...I always have...I know I'm weird...it's okay...I own it) The jack had a filter on it from the three days we had DSL when we first moved in, and that filter was laying on the carpet. The carpet was soaking wet, which made the filter soaking wet, which was shorting out my phone line.
Why was it wet, you ask? Because this apartment is a piece of shit.
The duplex was build on a slab. The bathtub is on a step up, with all the plumbing underneath. It seems the pipe that drains the tub came undone, and was leaking underneath. The water went through the wall, into my bedroom, under my bed, so I never noticed. This has been going on for almost two weeks! You can imagine the mess I had to clean up. The carpet is soaked, and I'm hoping it is just in that one area. Junior spent tonight fixing the tub (God knows how long the management company would have taken to come...my tub still leaks and it has been over a year!) and I have to clean out from under my bed in the morning. It looks like the water is just in the one area, so hopefully nothing is ruined.
I am just glad I have my phone back, and I can't wait to move.